User Agreement

1. General Provisions

1.1.

This User Agreement (hereinafter referred to as the “Agreement”) is an official offer of “On1x.cloud” (hereinafter referred to as the “Operator”) to conclude a service contract for hosting services and related services.

1.2.

Acceptance of this Agreement is deemed to occur upon user registration on the website, payment for services, or actual use of the Operator’s services.

1.3.

This Agreement governs the procedure for provision, use, and payment of the Operator’s services.


2. Subject of the Agreement

2.1.

The Operator provides the User with services for website hosting, server rental, domain name registration, and other services specified on the website.

2.2.

The specific list, pricing, and terms of services are defined by the tariffs and service descriptions published on the Operator’s website.


3. Rights and Obligations of the Parties

3.1. The Operator undertakes to:

  • provide services within the scope and timeframes specified in tariffs and SLA (if applicable);
  • ensure the integrity and storage of User data, except in cases where data loss occurs due to the User’s actions or third parties;
  • notify the User of changes to tariffs and Agreement terms at least 10 calendar days in advance.

3.2. The User undertakes to:

  • provide accurate information during registration;
  • timely pay for services;
  • not use the services to host materials that violate the legislation of the Russian Federation (including extremism, pornography, copyright infringement, malware, spam distribution, etc.);
  • not perform actions that may disrupt the operation of the Operator’s services.

4. Pricing and Payment Terms

4.1.

Service tariffs are published on the website and may be changed unilaterally by the Operator.

4.2.

Payment is made in advance for the selected service period.

4.3.

A service is considered provided once access to the Operator’s services has been granted.


5. Liability of the Parties

5.1.

The Operator is not responsible for Internet connectivity issues, actions of third parties, or force majeure circumstances.

5.2.

The Operator’s total liability to the User is limited to the amount actually paid by the User for the last 3 months of services.

5.3.

The User bears full responsibility for any content they place and the consequences of its distribution.


6. Term and Termination

6.1.

This Agreement enters into force upon acceptance of the offer and remains valid until terminated.

6.2.

The User may cancel services at any time by sending a notification via the personal account or support email.

6.3.

The Operator may suspend or terminate services in case of violation of this Agreement by the User.


7. Miscellaneous

7.1.

This Agreement is governed by the laws of the Russian Federation.

7.2.

All disputes shall be resolved in accordance with the legislation of the Russian Federation at the location of the Operator.

7.3.

The Privacy Policy is an integral part of this Agreement.